Отзывы

Nice location with comfortable apartment. Wasaphol, (DE)





Dear guest,
Thanks for your ratings, we really appreciate it.
Truly this apartment has nice location with everything you need for comfortable stay.
Hope to see you soon!

Best regards,
Quality control manager,
Dovnar Oleg.

We enjoyed our stay very much. The location was fantastic. It is an easy 10 minute walk from the Kremlin/the Red Square. It is also about 12 minutes walk to the metro. There are a lot of buses along the main street (you can use metro tickets on the bus). The apartment is located near a main road, but the rooms face the inner courtyard with leafy trees and were very quiet. The flat itself is spacious and new with all the necessary amenities, washing machine with powder provided, kitchen kettle, basic utensils and a drying rack. The host was there to meet us and was ready to help with problems we encountered. We had to check out late, they were very accommodating even with next guest coming in. The building is secure and the area is safe with shops and restaurants nearby and 2 banks across the street for money exchange. We travelled with two young children and it was great! Will stay here again for sure.




Dear guest,
Thanks for your love and support to our apartment !
Its always pleasure to read reviews like this, because we try our best to make your stay comfortable.
Our managers are always on the phone, ready to help you and provide any advice necessary.
Location is very good, its center of the city - but apartment is really quiet and still you have a lof of organizations near.



Hope to see you again!

Best regards,
Quality control manager,
Dovnar Oleg.

The only comment is the bed is very soft (not a negative) - some people would like that though.




Next time when you will come to our apartment - you can specify that you like though bed, so we can provide extra mattress to provide though surface.

Best regards,
Quality control manager,
Dovnar Oleg.

Просторная,огромная квартира.Недалеко от метро,тихая улица укомплектована всем необходимым.




Андрей, спасибо за ваш отзыв и повторный приезд в нашу компанию!
Это одна из наших самых больших квартир, с тремя отдельными спальнями и просторной гостиной в тихом районе в центре.
Мы регулярно проверяем комплектацию квартир и именно поэтому, наши гости чувствуют себя как дома.

С уважением,
Менеджер по контролю качества,
Довнар Олег.

Отличная квартира,близко от метро.Под домом супермаркет и ещё один побольше в трех минутах хотьбы.Так же рядом пицерия,аптека,ресторанчики и кафе.




Андрей, спасибо за ваш комментарий !
Мы рады, что в округе оказались полезные и необходимые заведения, такие как: супермакеты, пиццерия, аптека и рестораны.
И действительно, одним из главных плюсов этой квартиры, является пешая доступность до станции метро Белорусская кольцевая.

С уважением,
Менеджер по контролю качества,
Довнар Олег.

Немного не хватало посуды на 6-х . Техническое состояние газовой плиты и колонки.




Андрей, благодарим вас за эти замечания.
Мы доукомплектовали набор посуды и теперь его хватит на большую компанию из 6 гостей !
Так же, было проведено техническое обслуживание газовой плиты и колонки, прочищены клапаны и заменена зажигательная система.

С уважением,
Менеджер по контролю качества,
Довнар Олег.

the owner of the house was very nice. great location, very clean and comfortable. the house could offer almost everything you might need in an apartment.




Hello, Dear Bowen!
Thanks for your kind message.
It was pleasure to serve to you and provide great service.
We do our best to keep our apartment clean and comfortable, with everything you might need during your stay.
Wish you can come to us again.

Best regards,
Quality control manager,
Dovnar Oleg.

Location, comfort, value for money.




Dear Igor!
Happy to see your review.
Its our main goal to provide great service with comfort and best price.

Come back to us!

Best regards,
Quality control manager,
Dovnar Oleg.

Wish the kitchen had AC too.




About AC at the kitchen room - we already are working in this way, trying to find possibility to set AC there.

Best regards,
Quality control manager,
Dovnar Oleg.

Great location, but we had problem with hot water, AC and window blinds.




Dear Amresh Nath,
Thanks for your feedback.
We are proud of this apartment location, its few building away of Red Square and its right next to Moscow's government building.
It was pleasure to host you and we are surprised that you faced these difficulties.

1) During your term of stay in whole city were scheduled outages of hot water, so special because of that we bought boiler with capacity of 70L. It lasts for 15 minutes, than you have to wait 15 minutes more for water to heat. Our manager told you this at check-in and also it was told to you by our 24/7 mobile phone support line.

2) Since first day we have at this apartment window blinds, maybe you had some issues with it ? Please tell us more about this problem.

3) Dear guest, its true that during your stay we had problems with AC system, but we fixed it shortly after your check-out, because it requested some construction work to be done.
Thanks again for you review and we hope to see you again.

Best regards,
Quality control manager,
Dovnar Oleg.

-Четкая работа сотрудников заселения.
-В квартире есть все для комфортного проживания.
-Квартира тихая, в старинном доме, с интересным интерьером.
-Рядом есть мини-маркеты, кондитерские, кафе.
-Прекрасное месторасположение в историческом центре.

Скрипучий пол/дверь в ванную.
Кухонный гарнитур не соответствует интерьеру квартиры.

Comfortable flat in very central location. There is all you need in the flat: toothbrush, toothpaste, shoes cleaning set, coffe, tee, iron, washing machine, etc. The check in was quick and friendly. Was possible to leave our luggage at the office of the renting firm after the check out.

The bathroom is small and a bit old. An extra shelf to put toiletries would be helpful.

Впечатлил электронный ключ на входной двери! Легкое заселение/выселение. В квартире тепло и уютно. Метро рядом. На кухне есть вся необходимая посуда. В холодильнике мини-бар.